Haryana Urban Development Authority Vs. Soma Devi
Appeal: Civil Appeal No. 7596 of 2002
(From the Judgment and Order dated 3.12.2001 of the National Consumer Disputes Redressal Commission, New Delhi in R.P. No. 2006 of 2001)
(From the Judgment and Order dated 3.12.2001 of the National Consumer Disputes Redressal Commission, New Delhi in R.P. No. 2006 of 2001)
Petitioner: Haryana Urban Development Authority
Respondent: Soma Devi
Apeal: Civil Appeal No. 7596 of 2002
(From the Judgment and Order dated 3.12.2001 of the National Consumer Disputes Redressal Commission, New Delhi in R.P. No. 2006 of 2001)
(From the Judgment and Order dated 3.12.2001 of the National Consumer Disputes Redressal Commission, New Delhi in R.P. No. 2006 of 2001)
Judges: S.N. VARIAVA & B.P. SINGH, JJ.
Date of Judgment: Sep 27, 2004
Appearances:
Mr. J.P. Dhanda, Ms. Raj Rani Dhanda and Mr. Vineet Dhanda, Advocates for the Appellant.
Mr. Pardeep Gupta, Mr. S.K. Trivedi and Mr. K.K. Mohan, Advocates for the Respondent.
Mr. Pardeep Gupta, Mr. S.K. Trivedi and Mr. K.K. Mohan, Advocates for the Respondent.
Head Note:
CONSUMER PROTECTION LAWS
Deficiency in service – Housing Board/Authority – Delay in allotment of residential plot – Respondent applicant seeking refund with interest – District Forum directing refund with interest and awarding compensation for harassment – State Commission confirming the order but reducing the rate of interest – National Commission upholding the order of State Commission – Pursuant to the orders Housing Authority refunding the amount paid by the applicant with interest – Subsequently Supreme Court directing delivery of possession of the plot to the ~4~ Respondent also willing to redeposit the monies refunded and seeking retention of possession. Held respondent having claimed refund and obtained the same pursuant to the orders of the Consumer Forum, had no right to possession. Since the possession was obtained under the orders of the Supreme Court without disclosing proper facts to the court respondent cannot be allowed to retain possession. Respondent directed to forthwith return possession of the plot to the Housing Authority. (Para 10)
Deficiency in service – Housing Board/Authority – Delay in allotment of residential plot – Respondent applicant seeking refund with interest – District Forum directing refund with interest and awarding compensation for harassment – State Commission confirming the order but reducing the rate of interest – National Commission upholding the order of State Commission – Pursuant to the orders Housing Authority refunding the amount paid by the applicant with interest – Subsequently Supreme Court directing delivery of possession of the plot to the ~4~ Respondent also willing to redeposit the monies refunded and seeking retention of possession. Held respondent having claimed refund and obtained the same pursuant to the orders of the Consumer Forum, had no right to possession. Since the possession was obtained under the orders of the Supreme Court without disclosing proper facts to the court respondent cannot be allowed to retain possession. Respondent directed to forthwith return possession of the plot to the Housing Authority. (Para 10)
Cases Reffered:
1. Ghaziabad Development Authority v. Balbir Singh (JT 2004 (5) SC 17) (Paras 1, 11)
2. Haryana Urban Development Authority v. Darsh Kumar (JT 2004 (6) SC 400) (Para 4)
2. Haryana Urban Development Authority v. Darsh Kumar (JT 2004 (6) SC 400) (Para 4)
JUDGEMENT:
S. N. VARIAVA, J.
1. Before this Court a large number of appeals have been filed by the Haryana Urban Development Authority and/or the Ghaziabad Development Authority challenging Orders of the National Consumer Disputes Redressal Commission, granting to complainants, interest at the rate of 18% per annum irrespective of the facts of each case. This Court has, in the case of Ghaziabad Development Authority v. Balbir Singh1, deprecated this practice. This Court has held that interest at the rate of 18% cannot be granted in all cases irrespective of the facts of the case. This Court has held that the Consumer Forums could grant damages/compensation for mental agony/harassment where it finds misfeasance in public office. This Court has held that such compensation is a recompense for the loss or injury and it necessarily has to be based on a finding of loss or injury and must co-relate with the amount of loss or injury. This Court has held that the Forum or the Commission thus had to determine that there was deficiency in service and/or misfeasance in public office and that it has resulted in loss or injury. This Court has also laid down certain other guidelines which the Forum or the Commission has to follow in future cases.
2. This Court is now taking up the cases before it for disposal as per principles set out in earlier judgment. On taking the cases we find that the copies of the claim/petitions made by the respondent/complainant and the evidence, if any, led before the District Forum are not in the paper book. This Court has before it the Order of the District Forum. The facts are thus taken from that Order.
3. In this case, the respondent was allotted a plot bearing no. 93, Sector-15, Jagadhri on 23.8.1991. The respondent paid substantial amounts but the possession was not delivered as the plot was under litigation. Thus, the respondent filed a complaint claiming refund of amounts paid. On these facts, the District Forum directed refund with interest on amounts deposited @ 18% p.a. from each date of deposit till its actual payment. It further directed to pay Rs.5,000/- as compensation on account of harassment and mental agony and awarded Rs.2,000/- as cost of litigation.
4. The State Forum dismissed the appeal and modified the Order of the District Forum by reducing the interest from 18% p.a to 12% p.a. The appellants went in revision before the National Commission. The National Commission dismissed the revision filed by the appellants relying upon its own decision in the case of Haryana Urban Development Authority v. Darsh Kumar1 and observing that interest @ 18% p.a. has been allowed by them under similar circumstances.
5. When this matter reached hearing on 1st September, 2004, counsel for the respondent, without pointing out that in this case the only Order was directing refund of monies paid, showed to Court correspondence wherein respondent had asked for possession of plot and some officer of the appellants had offered possession on certain terms. We had thus presumed, on that date, that this was also a matter where appellants had been directed to deliver possession. Thus by Order dated 1st September, 2004 we had directed that possession be given to the respondent.
6. We are informed that the appellants have in obedience of our Order given possession. However, now, on looking into the matter, we find that the only Orders are for refund of monies with interest.
7. It is not denied that appellants have on 1st July, 2004 paid to respondent a sum of Rs.4,97,736/-. They have also, on 26th July, 2004, paid another sum of Rs. 3,000/- to the respondent. The appellants have thus complied with the Orders directing refund of amounts deposited with interest thereon.
8. On behalf of respondent it was submitted that the respondent is willing to return the sums of Rs.4,97,736/- and Rs.3,000/- to the appellants and is also willing to pay the market value, as on date, of the plot of which possession is delivered to her. It is submitted that the person who had been allotted the neighbouring plot has also been given possession of his plot and thus the respondent, is also entitled to possession of the plot.
9. On behalf of the appellants it is submitted that the respondent had asked for a refund of monies deposited by him and thus his monies have been refunded with interest. It is submitted that the respondent is thus not entitled to possession of any plot. It is submitted that for the first time orally submissions are being made about the allottee of the neighbouring plot. It is submitted that it is possible that the allottee of the neighbouring plot may have waited for possession and not asked for a refund and thus that case may not be a comparable case.
10 We see substance in submission on behalf of the appellants. Respondent having claimed a refund and having received the amounts can now have no right to possession. The possession obtained under Orders of this Court was without disclosing proper facts to this Court. Respondent cannot be allowed to retain possession. We therefore direct that the respondent forthwith return the possession to the appellants. If respondent does not return possession, appellants will be at liberty to take back possession. If respondent wants a plot, she may apply afresh under any of the schemes of the appellants. Such application, if made, will undoubtedly be dealt with on merits in accordance with normal policy.
11. As refund has been made with interest at the rate of 18%, on principles laid down by us in the case of Ghaziabad Development Authority v. Balbir Singh (supra) no refund can now be claimed by the Appellants.
12. Thus, this appeal stands disposed off with no further or other orders. No order as to costs.
1. Before this Court a large number of appeals have been filed by the Haryana Urban Development Authority and/or the Ghaziabad Development Authority challenging Orders of the National Consumer Disputes Redressal Commission, granting to complainants, interest at the rate of 18% per annum irrespective of the facts of each case. This Court has, in the case of Ghaziabad Development Authority v. Balbir Singh1, deprecated this practice. This Court has held that interest at the rate of 18% cannot be granted in all cases irrespective of the facts of the case. This Court has held that the Consumer Forums could grant damages/compensation for mental agony/harassment where it finds misfeasance in public office. This Court has held that such compensation is a recompense for the loss or injury and it necessarily has to be based on a finding of loss or injury and must co-relate with the amount of loss or injury. This Court has held that the Forum or the Commission thus had to determine that there was deficiency in service and/or misfeasance in public office and that it has resulted in loss or injury. This Court has also laid down certain other guidelines which the Forum or the Commission has to follow in future cases.
2. This Court is now taking up the cases before it for disposal as per principles set out in earlier judgment. On taking the cases we find that the copies of the claim/petitions made by the respondent/complainant and the evidence, if any, led before the District Forum are not in the paper book. This Court has before it the Order of the District Forum. The facts are thus taken from that Order.
3. In this case, the respondent was allotted a plot bearing no. 93, Sector-15, Jagadhri on 23.8.1991. The respondent paid substantial amounts but the possession was not delivered as the plot was under litigation. Thus, the respondent filed a complaint claiming refund of amounts paid. On these facts, the District Forum directed refund with interest on amounts deposited @ 18% p.a. from each date of deposit till its actual payment. It further directed to pay Rs.5,000/- as compensation on account of harassment and mental agony and awarded Rs.2,000/- as cost of litigation.
4. The State Forum dismissed the appeal and modified the Order of the District Forum by reducing the interest from 18% p.a to 12% p.a. The appellants went in revision before the National Commission. The National Commission dismissed the revision filed by the appellants relying upon its own decision in the case of Haryana Urban Development Authority v. Darsh Kumar1 and observing that interest @ 18% p.a. has been allowed by them under similar circumstances.
5. When this matter reached hearing on 1st September, 2004, counsel for the respondent, without pointing out that in this case the only Order was directing refund of monies paid, showed to Court correspondence wherein respondent had asked for possession of plot and some officer of the appellants had offered possession on certain terms. We had thus presumed, on that date, that this was also a matter where appellants had been directed to deliver possession. Thus by Order dated 1st September, 2004 we had directed that possession be given to the respondent.
6. We are informed that the appellants have in obedience of our Order given possession. However, now, on looking into the matter, we find that the only Orders are for refund of monies with interest.
7. It is not denied that appellants have on 1st July, 2004 paid to respondent a sum of Rs.4,97,736/-. They have also, on 26th July, 2004, paid another sum of Rs. 3,000/- to the respondent. The appellants have thus complied with the Orders directing refund of amounts deposited with interest thereon.
8. On behalf of respondent it was submitted that the respondent is willing to return the sums of Rs.4,97,736/- and Rs.3,000/- to the appellants and is also willing to pay the market value, as on date, of the plot of which possession is delivered to her. It is submitted that the person who had been allotted the neighbouring plot has also been given possession of his plot and thus the respondent, is also entitled to possession of the plot.
9. On behalf of the appellants it is submitted that the respondent had asked for a refund of monies deposited by him and thus his monies have been refunded with interest. It is submitted that the respondent is thus not entitled to possession of any plot. It is submitted that for the first time orally submissions are being made about the allottee of the neighbouring plot. It is submitted that it is possible that the allottee of the neighbouring plot may have waited for possession and not asked for a refund and thus that case may not be a comparable case.
10 We see substance in submission on behalf of the appellants. Respondent having claimed a refund and having received the amounts can now have no right to possession. The possession obtained under Orders of this Court was without disclosing proper facts to this Court. Respondent cannot be allowed to retain possession. We therefore direct that the respondent forthwith return the possession to the appellants. If respondent does not return possession, appellants will be at liberty to take back possession. If respondent wants a plot, she may apply afresh under any of the schemes of the appellants. Such application, if made, will undoubtedly be dealt with on merits in accordance with normal policy.
11. As refund has been made with interest at the rate of 18%, on principles laid down by us in the case of Ghaziabad Development Authority v. Balbir Singh (supra) no refund can now be claimed by the Appellants.
12. Thus, this appeal stands disposed off with no further or other orders. No order as to costs.